Salience docs / Account

License key and machine slots

Your key looks like SAL-XXXX-XXXX-XXXX.

Activate

Paste or type your key at the license gate, click Activate.

If something goes wrong

  • Unknown key: check for typos, or use "lost my key?"
  • Revoked key: reach out to support if unexpected
  • Invalid format
  • All slots full: free one up in Manage machines

Manage your machines

Up to 3 machines by default. Removing a machine doesn't touch the Boards or sounds on it, just the activation.

Lost your key?

Self-serve recovery at latentsea.io/lost-key, using your purchase email. Still stuck: get help and send feedback.

A hard revocation

This is for an administrative action, not a normal install problem. A refund or lost dispute doesn't revoke an instrument already activated; that keeps working, but activating another machine is stopped. A subscription lapse doesn't revoke a perpetual license.

See also Moving to a new computer.