Get help and send feedback
hello@latentsea.io: lost keys, license issues, general support.
In-app help
Click ? in the top bar: Learn how (these docs), Send feedback, Request a feature.
Sending feedback
Pick an option, write what happened, add your email if you want a reply. Feedback includes your version, platform, and app-or-plugin, but not logs from whatever failed, so paste in any error text yourself.
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If it keeps failing
A one-off save or setup failure usually just needs a retry, see Repair and setup. If the exact same thing fails twice, send feedback with the error message rather than retrying again and again.
Lost your license key specifically? There's a faster path in License and machine slots.